Information for tenants

We let and manage furnished and unfurnished flats and houses throughout the East London, City Borders and Docklands areas. Please check our Property List to view details of available property. Please note that our list changes daily, you may wish to contact us for current availability or to register your requirements. For your safety and peace of mind:

• All of our managed properties are CORGI gas safety certificated, and meet furniture fire safety standards
• Security deposits (bonds) which we are instructed to hold, are held in a designated Client Account in accordance with current RICS (Royal Institution of Chartered Surveyors) Code of Practice

Finding a Property

Security deposits (bonds) which we are instructed to hold, are held in a designated Client Account in accordance with current RICS (Royal Institution of Chartered Surveyors) Code of Practice

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving your Property

Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', usually equivalent to one week's rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References

As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit

A security deposit of a minimum of one month's rental must be paid, and if held by us as stakeholders, in a secure client account throughout the tenancy term. Alternatively it may be held by the landlord. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the tenant to cover rent using the deposit.

Fees

We charge one week's rent per applicant to cover administration and referencing costs, a proportion of which is refunded if the tenancy does not proceed.