Information for tenants

We let and manage furnished and unfurnished flats and houses throughout the East London, City Borders and Docklands areas. Please check our Property List to view details of available property. Please note that our list changes daily, you may wish to contact us for current availability or to register your requirements. For your safety and peace of mind:

• All of our managed properties are CORGI gas safety certificated, and meet furniture fire safety standards
• Security deposits (bonds) which we are instructed to hold, are held in a designated Client Account in accordance with current RICS (Royal Institution of Chartered Surveyors) Code of Practice

Finding a Property

Security deposits (bonds) which we are instructed to hold, are held in a designated Client Account in accordance with current RICS (Royal Institution of Chartered Surveyors) Code of Practice

Viewings

Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving your Property

Once you have decided on a property, you will need to reserve it by paying a 'holding deposit', usually equivalent to one week's rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be forfeit if you decide not to proceed for any reason, or if you fail to provide complete and accurate information in your application.

References

As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents

Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our company bank account.

Deposit

A security deposit of a minimum of one month's rental must be paid, and if held by us as stakeholders, in a secure client account throughout the tenancy term. Alternatively it may be held by the landlord. This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the tenant to cover rent using the deposit.

Tenant Charges

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts payable to ‘the Agent’)

Holding Deposit: 1 week’s rent

Deposit: 5 Weeks of Deposit under the Tenant Fees Act 2019

During the tenancy (payable to the Agent)

Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base Rate.

During the tenancy if permitted and applicable

Utilities – gas, electricity, water and sewerage
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.

Tenant Protection

Bryants  is a member of Safeagent which is a client money protection scheme, and also a member of PRS  (Property Redress Scheme) which is a redress scheme. You can find out more details on our website or by contacting us directly.